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ServiceTitan

Field Service Management Software Review

The premium name in field service software, built for bigger operations: several trucks, someone on dispatch, someone on the books. The catch is starting. Setup costs real money and real time, and it connects to fewer outside tools than you'd expect at the price.

Integration & AI Overview

ServiceTitan Integration & AI Review

ServiceTitan is widely seen as the all-in-one at the top of field service: it runs the core work itself, dispatch, service, install, reporting, and brings connections in through the implementation. It fits a larger operation with dedicated dispatch and accounting roles that wants one system, and it costs like it: quoted per technician with implementation on top and a long-term contract, and some packages take a share of revenue. If price is a deciding factor, other options deserve a look.

Joe Guevara · Rehash Digital · Updated September 2026

Ecosystem

A short, approved list, with the house brands at the front.

You trade choice for vetting: anything not on the list gets folded into the implementation, or becomes a change order after. The marketplace lists only partners ServiceTitan has approved, and its own add-ons, marketing, payments, fleet, sit first in the shop window. That's the all-in-one approach: a safer, shorter list than the anything-goes marketplaces elsewhere in field service, and every house version you take on deepens vendor lock-in: the tool you pay for may be competing with one you can't leave.

See What ServiceTitan Connects To
Data Availability

You can't see what your records can do until you've applied.

Whether your records can move to the tools you keep is answered after the contract, not before it. ServiceTitan opens its developer site only after you apply for a test account, and partners are approved before they're listed. That's normal for a vendor that sells through a sales team, and it's why the technical questions belong in the quote, not in a demo.

See Which Records Are Documented
Pricing & Access

The price is a negotiation, and the contract outlasts the demo.

You're quoted per technician with setup on top, and some packages take a share of revenue; none of it is on a page. That's vendor lock-in in contract form: the commitment runs a year at minimum and renews automatically unless you give notice in time, and the revenue share is charged on what you bill through the system, which we've seen across several clients. If that element is the sticking point for commercial work, Simpro is the specialist route that quotes without it.

Read 2026-09-01 from ServiceTitan's own marketplace, developer, and pricing pages, and the comparison vendors' pages the same day.

Direct Integrations

Map your existing connections so you can spot gaps before adding or changing tools.

Integrations

Accounting
Answering Service
Call Tracking & Business Phone
Customer Messaging
ERP
Facilities Management
Field Service Management
Fleet & GPS Tracking
Forms & Intake
Inventory & Parts
Lead Generation
Marketing & SEO
Measurement & Takeoff
Payroll & HR
Pricebook
Productivity & Docs
Quoting & Estimating
Reporting & Analytics
Review & Reputation Management
Scheduling
Suppliers & Distributors
Uncategorized
Workforce Management

Integration Library

Save the records and fields you rely on so migration and automation planning starts with the right data.

Documented Objects

Select an object to inspect its properties and access.

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ServiceTitan Pricing Review

Pricing & Access Options

ServiceTitan pricing at your team size, with the modules, add-ons and payment processing the vendor bills on top. Easily compare platform & tech stack pricing in Navigator.

Rehash Navigator

Compare this pricing against your whole stack

Navigator prices every platform at your team size on the same monthly basis, adds the modules you would actually buy, and estimates payment processing at your volume and card-to-ACH mix, so the difference between vendors is a number, not a guess.

Estimate your Pricing

5 technicians

Monthly vendor range
Quote required

No package has a published price; the vendor states the driver (per technician) but not the rate. Every figure comes from a quote.

Every plan at this size

Starter Request pricingQuote required
Dispatching, Scheduling, Call Booking
Essentials Request pricingQuote required
Dispatching, Scheduling, Call Booking
The Works Request pricingQuote required
Dispatching, Scheduling, Call Booking
ServiceTitan Pricing Details

Outside the range: 8 modules sold on top, payment processing per transaction, implementation or onboarding billed separately, listed below.

OfferKindComponents (verbatim where the vendor states one)Source
Starterplanquote-onlywww.servicetitan.com
Essentialsplanquote-onlywww.servicetitan.com
The Worksplanquote-onlywww.servicetitan.com
Accounts Payableservicenot-publishedwww.servicetitan.com
AI Virtual Agentmodulequote-onlywww.servicetitan.com
Contact Center Promodulequote-onlywww.servicetitan.com
Dispatch Promodulequote-onlywww.servicetitan.com
Field Pro (formerly Sales Pro)modulequote-onlywww.servicetitan.com
Integrated Financingservicenot-publishedwww.servicetitan.com
Fleet Promodulequote-onlywww.servicetitan.com
Implementation & onboardingfeenot-publishedwww.servicetitan.com
Marketing Promodulequote-onlywww.servicetitan.com
Paymentsprocessingnot-publishedwww.servicetitan.com
Pricebook Promodulequote-onlywww.servicetitan.com
Scheduling Promodulequote-onlywww.servicetitan.com

Spotted a change on ServiceTitan's pricing page? . Corrections need a source link and are checked before anything on this page changes.

Add to your estimate

No calculable add-ons to include
Accounts PayableRate not establishedNo supported monthly amount.price not publishedany plan
AI Virtual AgentProQuote requiredNo supported monthly amount.quote requiredany plan
Contact Center ProProQuote requiredNo supported monthly amount.quote requiredany plan
Dispatch ProProQuote requiredNo supported monthly amount.quote requiredany plan
Field Pro (formerly Sales Pro)ProQuote requiredNo supported monthly amount.quote requiredany plan
Integrated FinancingRate not establishedNo supported monthly amount.price not publishedany plan
Fleet ProProQuote requiredNo supported monthly amount.quote requiredany plan
Marketing ProProQuote requiredNo supported monthly amount.quote requiredany plan
Pricebook ProProQuote requiredNo supported monthly amount.quote requiredany plan
Scheduling ProProQuote requiredNo supported monthly amount.quote requiredany plan

Usage, fees & commitments

Usage & processing

Payments
price not published
Rate not published; Navigator treats processing here as a quote item.Compare processing at your volume in Navigator

Fees & commitments

Billing terms
Not stated
Implementation & onboarding
price not publishedNot stated by the vendor; reported one-time figures await validation.
billing
Contract length, minimum term and implementation fees are not stated on the pricing page. Reported terms exist and are held for validation.

Access & caveats

What unlocks connectivity

Integrations / Marketplace
Not stated
API / MCP
Not stated

Requirements & caveats

access
"Our per-technician pricing is designed to fit your business and goals, at any size." Office users are not mentioned as a priced unit.
partner-dependent
Payments, Integrated Financing and Accounts Payable are listed as separate products; their cost depends on the payments arrangement in the quote.
excluded
No self-serve trial; every package and Pro module ends in "Request Pricing".

Pricing and packaging can change. Figures are the vendor's monthly undiscounted list prices at the team size you choose; add-ons, usage, processing, implementation and taxes are shown but excluded from the range unless you add them. Confirm current terms with the vendor before buying.

Monthly undiscounted list · USDVendor pricing · checked 2026-09-05 21 reported figures held for validation, none rendered
Systems Journey

Choose Your Next Step

Software Assessment

Map The Connection Before You Commit

Define the workflows, records, and connection requirements ServiceTitan must support. Then compare built-in capability, connected software, and custom work against one decision record.

Compare Platform Fit

Compare ServiceTitan Against Alternatives

Compare In Navigator

Free account. Workspace access may be waitlisted.

Jobber logo
Simpler Operations

Jobber

Plenty of people assessing ServiceTitan are better served by something simpler and cheaper. You'd give up the implementation and the all-in-one depth for published plans, a flat per-user price, and connections you assemble yourself.

Consider If
Price is a deciding factor, or you don't have dedicated dispatch and accounting roles to carry an implementation.
Simpro logo
Narrower Specialist Focus

Simpro

Built for commercial and specialty trade work, and it quotes without taking a share of your revenue. You'd give up ServiceTitan's approved-partner marketplace and house add-ons for a narrower list, and estimating and job costing built for project work.

Consider If
Your work is mostly commercial, and a percentage of revenue in the contract is the sticking point.
Choose An Implementation Path

Evaluate, Connect, And Extend ServiceTitan

Evaluate

Test the workflows and records that matter most to you before you commit. A polished demo isn't evidence that the day-to-day will hold up; the guide shows what to check.

Connect

Look at the ready-made connections first, then confirm which records move, in which direction, and who owns the setup. Keep those decisions attached to the workflow they support.

Build

When no ready-made connection closes the workflow, weigh a custom integration or an AI system against the cost of another platform. Start from practical use cases, not a generic AI layer.

Support

Use the vendor's own help resources for product questions, and bring in specialist support when configuration, migration, data mapping, or connection ownership needs hands-on help.

Frequently Asked Questions

ServiceTitan FAQs

Review Record
Sources & Corrections
Editorial Owner
Joe Guevara
Last Updated
2026-09-01
What ServiceTitan data can other systems use?

It depends how you connect. The Integration Library lists the customer, work, financial, and team records documented so far, with the access paths for each. Check the ones your workflow needs before you build anything on them.

Can ServiceTitan connect to accounting and automation tools?

It documents both direct connections and connector-based ones. What to confirm: which plan includes the connection you want, which records it moves, which direction they move, and what happens when a sync fails.

Does ServiceTitan have an API for custom work?

Check the current developer program for what it covers: how you authenticate, which records you can reach, any rate limits, whether partner approval is needed, and who maintains the integration once it's live.

Can ServiceTitan data support AI work?

That comes down to whether the records you need are reachable, current, and clean enough to act on. Match the workflow you have in mind against the documented records and access paths before you scope it.

Which ServiceTitan plan do I need for integrations and automation?

It varies by connection. Start with Access and Pricing, then confirm the current integration, automation, reporting, user, and add-on terms with the vendor before you commit.

Pricing and packaging can change. Confirm current terms with the vendor before buying.

How We Evaluate

We examine workflow coverage, integrations, pricing conditions, product tradeoffs, and the evidence a buyer should validate.

How Alternatives Are Used

Common alternatives are comparison starting points, not a universal ranking or a claim that one product fits every business.

Evidence Boundaries

The page distinguishes vendor documentation, current profile data, and Rehash interpretation so uncertain details are not presented as settled facts.

Updates & Corrections

Pricing and product details can change. The review record above shows the sources used and provides a correction route.

All product names, logos, and brands remain property of their respective owners; their use does not imply endorsement or affiliation.